Going Rugs Return Policy

We guarantee your satisfaction on every product we sell and will refund your purchase price with the following exceptions.

Going rugs return policy. Such type of problems mainly people face while they want to buy the original persian oriental or turkish rugs where the quality is in high demand. If you need to return a product our customer service professionals are ready to assist you. All rugs must be repackaged and returned in original packing material or equivalent packing materials. The return authorization number will be sent to you once you initiate a valid return on a recently purchased order.

Going to buy any rugs through online can be little tough before making the ability to touch and feel the quality of the rug. Great prices fast free shipping over 75. Returns with valid proof of purchase will be exchanged refunded in cash credited to your account or refunded via in store credit based on the original method of payment unless noted in our policy exceptions. Choose how to process your return.

Choose the order and select return or replace items. Select the item you want to return and select an option from the reason for return menu. We will not accept merchandise that has been soiled or damaged in shipping due to improper packaging. While we love to think every rug we ship out is the perfect one for every customer we know these things don t always work out.

If your item is eligible for a return we will send the return authorization to you once you initiate a return. Costco will accept returns within 90 days from the date the member received the merchandise for. For a conventional return to return an item you ordered. Yes all returns must have a valid return authorization number in order to be credited.

Shop from our selection of bathroom kitchen dining cabinet hardware furniture home decor lighting and more. Returns without a valid return authorization will be refused and no credit will be issued. Please see the policy exceptions section below. Any return without a return authorization or refused upon delivery will be charged 20 return service fee and cost of freight.

To return a gift see return a gift. We will cancel and refund your membership fee at any time if you are dissatisfied. While we love to think every rug we ship out is the perfect one for every customer we know these things don t always work out. Risk free 100 satisfaction guarantee.

Esalerugs is proud to offer free shipping on returns within 30 days of you receiving your order. If it turns out that your rug is less than what you expected don t worry you can send it back. Returns made with a gift card or in store credit will be refunded as in store credit.